New Airtel 5G enquiries
Ask about router availability, coverage checks and suitable internet packages. Our team will follow up to confirm the options available at your location.
Internet connectivity made simpler.
Seabreeze Data Ventures Limited helps customers with Airtel 5G internet enquiries, renewal payment guidance and practical customer support in Kenya.
How we can help
Straightforward support for your connectivity needs.
Renewal payment guidance
Find the correct M-Pesa Paybill and account reference to renew your Airtel 5G service through Seabreeze Data Ventures Limited.
Customer assistance
Need help with router setup, connection issues or payment enquiries? Reach our support team by telephone or WhatsApp.
Renew your Airtel 5G internet
M-Pesa Paybill number
4129691
Use your Airtel account number as the payment account reference. If you do not have an account number, use your router MSISDN.
Confirm the payment details on your phone before completing the transaction. Payments are processed by M-Pesa; this website does not collect payments.
Payment steps
- Open M-Pesa and select Pay Bill.
- Enter business number 4129691.
- Enter your Airtel account number, or router MSISDN if the account number is unavailable.
- Enter the amount and confirm the payment details.
Need assistance? Call 0782998842.
Request a new Airtel 5G connection
Tell us what you need. This first version opens WhatsApp with your enquiry prepared; it does not submit your information to a database.
Airtel Smart Connect plans
Package information reproduced from the Airtel flyer supplied to us. Confirm current pricing, eligibility and coverage before purchasing.
30 days
15 Mbps: KES 1,999
30 Mbps: KES 2,999
Flyer states a KES 1,000 connection fee applies to 30-day plans only.
90 days
15 Mbps: KES 5,399
30 Mbps: KES 8,099
No connection fee stated for 90-day plans.
180 days
15 Mbps: KES 9,999
30 Mbps: KES 14,999
No connection fee stated for 180-day plans.
Airtel service terms and fair usage policy apply. These are flyer prices, not a live price feed.
Frequently asked questions
How do I change my Wi-Fi name or password?
- Connect your phone or computer to your router's Wi-Fi.
- Open Chrome or another browser and visit
http://192.168.1.1. - Tap Login in the upper-right corner.
- For supported routers with unchanged default credentials, try username
adminand passwordadmin. If these do not work, consult your router label or contact support. Never share a custom router administrator password with us. - Open Wi-Fi Settings, then 5G Wi-Fi Settings.
- Turn Optimize on if this option is present, change the Wi-Fi name and password, then tap Save.
Menus and login credentials vary by router model. Changing Wi-Fi details disconnects devices; reconnect using the new password. Choose a strong, unique Wi-Fi password and change any default administrator password where supported.
What are the Fair Usage Policy and booster terms?
The supplied Airtel flyer states a 1,000 GB fair usage threshold, after which access continues at 2 Mbps. It advertises a 500 GB booster for KES 1,000. Confirm the current terms with Airtel before purchasing.
Can I renew or change plans before expiry?
According to the supplied Airtel flyer, you can renew, upgrade or downgrade within your current validity period, with the new plan taking effect after the existing plan expires.
Does the router work in 4G areas?
The supplied Airtel flyer says the Smart Connect router works in both 4G and 5G covered areas. Actual performance and plan eligibility depend on coverage and Airtel terms.
Which Paybill should I use for renewals?
Use M-Pesa Paybill 4129691 and your Airtel account number as the reference, or your router MSISDN if the account number is unavailable.
Can I check whether Airtel 5G covers my area?
Send us your location using the enquiry form. We can help you check coverage and available connection options; availability must be confirmed.
How do I report an internet problem?
Contact customer support on 0782998842 or WhatsApp 0720499691. We may ask for your Airtel account number to investigate.
How can I stop promotional SMS?
Text STOP to 0782998842 or call that number and request removal from promotional messages. You can still contact us for support.
WE ARE HIRING · NATIONWIDE
Become a Sales Agent
Seabreeze Data Ventures Limited welcomes applications from motivated sales representatives across Kenya who are interested in helping customers discover Airtel connectivity solutions.
Areas of interest: new customer enquiries, Airtel 5G router sales, customer onboarding support and after-sales assistance. Product training and engagement details will be discussed with shortlisted applicants.
Applications are welcome nationwide. Availability and arrangements are subject to assessment; this advertisement is an invitation to apply, not an offer of employment or guaranteed income.
Apply to join our sales network
Complete the short application below. It opens WhatsApp with your application prepared; press Send in WhatsApp to submit. Do not send your national ID, bank details, certificates or other sensitive documents at this stage.
Contact Seabreeze Data Ventures Limited
Business information
Seabreeze Data Ventures Limited
Malindi, Kilifi County, Kenya
Malindi, Kilifi County, Kenya. Confirm full registered street address before publishing business verification details.
Privacy & communications
When you use the customer enquiry or sales-agent application form, your browser prepares a WhatsApp message containing the details you enter. Your details are sent only if you choose to send that message in WhatsApp. The website does not independently store your enquiry.
We use information you voluntarily send to respond to your enquiry, review your sales-agent application or arrange requested services. We do not treat an enquiry as permission for unrelated marketing. You can ask us to stop promotional communications by texting STOP to 0782998842 or contacting our support team. WhatsApp and M-Pesa handle information under their respective terms and privacy notices.
This initial notice will be expanded when we introduce a server-side lead database, analytics or automated marketing.