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New Airtel 5G enquiries
Ask about coverage, router availability and packages. Our team confirms options for your location.
Your connectivity partnerBetter internet.
Better internet.
Better support.
Every month.
Explore Airtel 5G internet options, get help choosing a suitable package, and renew your connection with clear payment guidance.
Support from Malindi · Enquiries across Kenya
How we help
Everything you need to stay connected
Friendly, practical assistance for new connections, monthly renewals and router support.
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Easy renewal guidance
Use Paybill 4129691 with the correct Airtel account reference to make your monthly payment.
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Human customer support
Get assistance with connection issues, router setup, account questions and follow-up.
Existing customers
Renew your internet with confidence
Pay directly using M-Pesa. We do not ask you to enter M-Pesa PINs or make payments on this website.
M-PESA PAYBILL4129691Account reference: Airtel account number, or router MSISDN when the account number is unavailable.
Four simple steps
- Open M-Pesa and choose Pay Bill.
- Enter business number 4129691.
- Enter your Airtel account number (or router MSISDN) as the account reference.
- Enter the correct amount, review the payment details and confirm.
Need help? Call 0782998842. Payment receipt does not itself guarantee Airtel service activation; contact support if renewal is not reflected.
Internet plans
Choose the plan that fits
Indicative Airtel Smart Connect flyer prices. Confirm current pricing, availability, fair usage terms and eligibility before purchasing.
15 MbpsKES 1,999
30 MbpsKES 2,999
Flyer indicates a KES 1,000 connection fee for 30-day plans.
15 MbpsKES 5,399
30 MbpsKES 8,099
No connection fee stated in the supplied flyer for these plans.
15 MbpsKES 9,999
30 MbpsKES 14,999
No connection fee stated in the supplied flyer for these plans.
New connection
Let's find the right internet for you
Tell us where you need service and what you are looking for. We will prepare your enquiry for our WhatsApp Business team.
WhatsApp Business: 0720499691
This version does not store enquiry data in the website or CRM. Your message is sent only after you confirm it in WhatsApp.
Frequently asked questions
Can I renew before my subscription expires?
According to the supplied Airtel flyer, early renewal and plan changes may be possible, with the next plan taking effect after the current validity period. Confirm current terms with Airtel.
Can you confirm coverage in my area?
Send your town or neighbourhood using the enquiry form. Our team will help check availability; service coverage must be confirmed.
How do I change my router Wi-Fi password?
Router menus vary by model. Contact support for guidance. Never send your router administrator password or M-Pesa PIN through a form or WhatsApp.
How can I stop promotional messages?
Text STOP to 0782998842 or call customer support and request removal from promotional messaging.
We are hiring · Kenya
Become a Seabreeze sales agent
Interested in helping customers discover Airtel connectivity solutions? Contact our team to discuss opportunities. Applications are reviewed individually; no employment or earnings are guaranteed.
Enquire about agent opportunities ↗Please do not send identification documents, banking details or other sensitive records in an initial enquiry.
Customer feedback matters
We welcome genuine feedback and suggestions. Customer reviews will only be published with appropriate permission and without private account details.
Share feedback via WhatsApp ↗Questions? Our team is ready to help.
Talk to Seabreeze Data Ventures about new connections, renewals and customer support.
Office switchboard: 0782998842 · WhatsApp Business: 0720499691